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Shipping & Delivery

🆓 Free worldwide shipping for orders over $49 USD.

All products will be shipped within 1 business day unless otherwise stated

Our domestic shipping options for all 50 U.S. states and 18 other countries around the world are listed below:

Standard Shipping: Delivery in 8-12 business days ($8 -$12 USD)

Express Shipping: Delivery in 5-8 business days ($18-$23 USD)

Our standard shipping carriers are automatically chosen from USPS, FedEx, UPS, DHL, or OnTrac. You will receive a tracking number as soon as your order ships from our warehouse so you can see what carrier will deliver your order. Track Order

Delivery Time=Processing Time+Shipping Time

For example,If you purchase a box of tea, it will need 1 business day of processing time and 8-12 business days of shipping time ( Standard Shipping ). Therefore, you are expected to receive it in 9-13 business days.

Please note that transit times do not include weekends and holidays.

Delivery Time Exceeded

International shipping might experience delay due to covid-19. If your order is delayed, please contact us via email support@teaago.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.



Order Cancellations

We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
Orders can't be canceled once the parcel is shipped out.


About Tax

In seldom cases, orders may be charged the customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.

If you have further questions/issues, please don’t hesitate to contact us

Customer Service: support@teaago.com 

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